Energy Bill Relief Scheme

The Government has introduced the Energy Bill Relief Scheme. This scheme will apply a discount to energy usage between 1 October 2022 and 31 March 2023, based on the wholesale price of energy.

How will the discount be applied

The amount of discount provided is dependent on the day your contract price was fixed. This is the date when we locked in your unit rate and processed your contract.

BEIS have published the discount rates on their website. We will apply the discount to your unit rate, which will not go below the Government Supported Price of 21.1p/kWh.

Here's an example of how it will appear on your bill:

Example bill - fixed

Fixed contracts with no passthrough elements

This is an example of how we’re calculating multi-rate discounts:

Price Fix Date 02/09/22
Energy Bill Relief Scheme Discount 46.67
Meter set up Day and night
Contracted rates Day 70.981. Night 45.088
Split (from point of sale) Day 77%. Night 23%
WAP (for multi rate) 65.04
WAP minus Government discount 18.37
Above or below Government Supported Price (21.1) BELOW
Difference (WAP discount minus Government Supported Price) -2.73
Final discounted rate (EBRS Discount minus difference) 43.936

Fixed contracts with passthrough elements (commodity fixed, TPCs passthrough)

Where your Third Party Costs (TPCs) are passthrough, the charges appear separately on the bill. To calculate whether you're eligible for a discount we have to first calculate your Weighted Average Price, taking into account your consumption and the cost of all of the TPCs.

We then apply the appropriate discount against that calculated total unit rate, ensuring it doesn’t breach the Government Supported Price of 21.1p/kWh. That discount will apply for the whole winter.

Eligibility criteria

The support could reduce bills for customers who agreed a Fixed contract on or after 1st December 2021.

You entered a Fixed contract so may be eligible for the Energy Bill Relief Scheme.

We’ll automatically apply the price reduction to your bill which is based on the wholesale price of electricity. The discount will reflect the Government Supported Price of 21.1p/kWh (£211/MWh).

Discounts will not go below the Government Supported Price of 21.1p/kWh (£211/MWh).

If the wholesale price was below the Government Supported Price for the day you signed your contract you will not receive a discount.

More information regarding EBRS and eligibility can be found on the Government website.

What if you have additional energy market exposure?

If you have entered into any arrangements outside of your supply contract to manage risks associated with wholesale prices and are expected to use more than 0.5GWh a year or use more than 0.5MW in any half hour, then you need to be aware of part 4 of the EBRS Regulations. You can find more details on the Government's BEIS website.