Smart meters: Accurate billing and better insights
A smart meter is a digital electricity meter that automatically shares meter readings with your energy supplier. This helps ensure your bills are based on actual energy use, removes the need for manual readings, and gives you a clearer picture of how much electricity you're using.
What is the smart grid?
Smart benefits
Stay in control
Know what you’re using and make the changes you need
Minimise costs
Avoid estimated bills and only pay for what you use
Free up resources
Automated readings save your staff time and effort
Support net zero
The smart grid’s helping the UK reach its 2050 target
Smart round-up
Your protected data
We keep your smart data secure and don’t store your personal info.
Your trusted partner
We follow the Consolidated Metering Code of Practice (CoMCoP) standards.
Your energy efficiency
We provide industry-specific and general advice about more efficient usage.
Our smart meter performance and targets
We support the roll out of smart meters* for UK businesses.
| Rollout year | Year 1 | Year 2 | Year 3 | Year 4 |
|---|---|---|---|---|
| 2022 | 2023 | 2024 | 2025 | |
| Target | 2,166 | 1,269 | 0** | 0** |
| Actual | 1,870 | 1,839 | 1,042 | 865 |
Register for your smart meters today
Smart meters give you a more accurate view of how much electricity you’re using. The resulting insights can point the way to positive changes – for both the environment and your organisation. Whether you’re an existing or prospective customer, once you've registered, we’ll get in touch to guide you through the smart meter installation process.
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Smart meters - FAQs
What are the benefits of smart meters for businesses?
Smart meters help businesses save time, eliminate manual meter readings, reduce estimated bills, improve budget certainty and gain more accurate insights into electricity consumption.
Do smart meters help reduce energy costs?
Smart meters don't directly reduce energy prices, but they provide accurate usage data that can help businesses identify inefficiencies, improve energy management and avoid paying bills based on estimated readings.
How long does a smart meter installation take?
A typical smart meter installation takes around one hour, with electricity supply usually being interrupted for approximately 20 minutes during the installation process.
What is a SMETS2 smart meter?
SMETS2 is the latest generation of smart meter technology. These meters remain smart even if you switch energy supplier, helping ensure continued access to smart functionality and automated meter readings.
Can smart meters support my sustainability goals?
Yes. Smart meters provide a more accurate view of electricity consumption and contribute to the development of a smarter, more responsive electricity grid, helping businesses better understand usage and support decarbonisation initiatives.