Useful documents

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Here you'll find useful documents you may need before signing, or during, your electricity contract with us. Still got a question? Visit our support page, or get in touch below.

Our supply plans and contracts

From the 18th July 2022, once we’ve agreed a contract with you we’ll register your meters within 5 working days (unless your current supplier objects). You can request a later date if you’d prefer.

T&Cs: For existing customers

Here are our contractual terms for existing customers from 1 October 2022, with Half Hourly and Non-Half Hourly meters.

T&Cs: For existing customers

Here are our contractual terms for existing customers up until 1 October 2022, with Half Hourly and Non-Half Hourly meters.

T&Cs: New & renewing customers

Here are our contractual terms for new and renewing customers from 1 October 2022, with Half Hourly and Non-Half Hourly meters.

Industrial & Commercial Terms

Here are our contractual terms for Half-Hourly and Non-Half Hourly meters.

Out of Contract rates

Here is the Out of Contract rates for all Network Operator Areas.

Drax supply plans

Here’s an overview of our Fix and Flex plans. Click the button below for more information.

Payment, VAT, and our Fuel Mix Disclosure

Here you'll find payment and VAT-related forms, plus our latest Fuel Mix Disclosure.

Direct debit mandate form

Here's the form to instruct your organisation's Bank or Building Society to pay by Direct Debit.

VAT exemption declaration form

Complete this form if your organisation qualifies for a reduced rate of Value Added Tax (VAT).

Fuel Mix Disclosure

Independent sustainability consultancy EcoAct has verified our latest Fuel Mix Disclosure.

Change of Tenancy forms

Here you'll find the forms you'll need if you're moving premises. If you need more information on moving premises, visit our Change of Tenancy web page.

Moving out form

Here's the Change of Tenancy form if you're moving out of your premises.

Moving in form

Here's the Change of Tenancy form if you're moving into new premises.

Landlord Tenancy Change form

Here's the Change of Tenancy form if you're a landlord with a new tenant.