Terms and conditions
Supply
Our supply terms and conditions
From the 18th July 2022, once we’ve agreed a contract with you we’ll register your meters within 5 working days (unless your current supplier objects). You can request a later date if you’d prefer.
T&Cs: For existing customers
Here are our contractual terms for existing customers from 1 October 2022, with Half Hourly and Non-Half Hourly meters.
T&Cs: Previous Opus customers
Here are our terms for customers on supply with Drax on Opus Energy T&Cs. These customers will move onto these terms at the end of their fixed period.
T&Cs: New & renewing customers
Here are our contractual terms for new and renewing customers from 1 October 2022, with Half Hourly and Non-Half Hourly meters.
Industrial & Commercial Terms
Here are our contractual terms for Half-Hourly and Non-Half Hourly meters.
Drax supply plans
Here’s an overview of our Fix and Flex plans. Click the button below for more information.
Terms and conditions archive
To view previous versions of our terms and conditions please click the archive button.