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How can we help?

General queries

Email, call 01473 277556 or use our online form.

Request a quote

Email, call 01473 707160 or use our online form.

Sell your energy

Email, call 0845 040 5802 or use our online form.

Get a smart meter

Email, call 01473 277556 or use our online form.

Get a new connection

Email, call 01473 707 160 or use our online form.

Already on supply?

General queries

Email, call 01473 277556 or use our online form.

Submit a meter read

Use our online form to submit your latest meter reading.

Pay a bill

Use our online account to set up a BACS payment.

Interested in Electrification?

General queries

Email, call 01473 277 556 or use our online form.

Electric vehicles

Email, call 01473 277 556 or use our online form.

Electric assets

Email, call 01473 277 556 or use our online form.

Our promises to customers

We're committed to treating our customers fairly. You can read more about our commitments by following the links below.

Customer fairness charter

We promise to treat our customers fairly and conduct ourselves with integrity.

Read our promise to our customers.

Customer Privacy Notice

We take your right to privacy and the protection of your personal data seriously.

See our privacy policies to find out more.

Making a complaint

If you would like to register a complaint with us, please visit our complaints page.