New electricity connections

New electricity connections

With you all the way

From contact through to commissioning and ongoing support – we provide a truly end-to-end new connections service. We’ll support you through the process of choosing your contract, planning and scheduling installations, and getting connected. You can read more about the new connections process in our handy guide.

Once your meters are in place and renewable source electricity’s powering your operations, you’ll be perfectly positioned to advance your sustainability journey with our other net zero services.

Our new-connections service

new connections - dedicated team

A dedicated team

Our specialist New Connections team will manage the planning and minimise the disruptions.

Building flexibility into your electrical assets - Hero Image

Quick connections

We’ll commit to connecting your meters within four weeks* – but we’ll often manage it even faster than that.

Feed-in-Tariff reading submission information

Clear communications

Our customers often praise the clarity of our communications – which help keep the connections process simple and quick.

Smart meter installation

Smart by nature

We install smart meters for our customers for the accuracy, insights and time-saving benefits they offer.


Towards net zero

Scheduling new connections through Drax opens the door to our suite of decarbonisation services.

*Power in four weeks is subject to Meter Operator Provider (MOP) availability. For more complex installations, it could take longer.

Request your new connections

Complete the form below, submit it and we’ll call you to discuss the detail.

*Please note that we are unable to supply new connections to domestic properties.

The new connections process

We’ll take the hassle out of your new connections. Below’s an outline of the process involved.

New connections process diagram

It’s worth understanding the full connections process so you know what’s happening and what we need from you. Download our free new connections guide to learn more about the stages and the parties involved.

New connections guide

Customer satisfaction, whatever the scale

Powering a major UK retailer

We onboarded 900 sites overall, and connected 1220 meters in just four weeks, for one of the country's largest supermarket chains.

Supermarket showcase

Sound good?

Arranging a new meter connection for your organisation is just moments away.