Terms and conditions

Payment, VAT, FMD

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Payment, VAT, and our Fuel Mix Disclosure

Here you'll find payment and VAT-related forms, plus our latest Fuel Mix Disclosure.

Direct debit mandate form

Here's the form to instruct your organisation's Bank or Building Society to pay by Direct Debit.

VAT exemption declaration form

Complete this form if your organisation qualifies for a reduced rate of Value Added Tax (VAT).

Fuel Mix Disclosure

We supply renewable source electricity to customers who agree renewable energy contracts with us. These are backed by Renewable Energy Certificates.