Understanding your bill

If you’re responsible for managing energy expenditure where you work, invoices from some utility companies can be confusing.

Bill breakdown

At Drax, we’re trying to demystify the electricity industry and cut through the jargon to make things easier and more transparent for you. This means we present our invoices in sections - how many will depend on the kind of contract you have and your meter type. And within these sections, we give a line-by-line breakdown of the charges.

Click the link below to see the sections with explanations.

Your bill explained

How much?!

If your invoice delivers a nasty surprise, it’s worth remembering that around 60% of the total doesn’t relate to the electricity you’ve consumed.

If you have a question about our invoice , please get in touch with your dedicated contact (their name and details will be on your bill) or call our switchboard: 01473 277556.