Change of Tenancy (CoT)

Moving premises

If your organisation’s on the move, you’ll need to know about our 3-step change of tenancy (CoT) process. Following it helps make sure you only pay for the period you’re responsible for, while also protecting your organisation from potential fraud.

As an additional safeguard, we may phone you and/or your landlord to verify the information you’ve provided. In all cases, by getting the right details we can make sure that the CoT process is as smooth and efficient as possible.

Step 1: Fill in the form

Select the right form from the three options below. Each one asks for a meter reading – or you can simply send us a photo of the reading.

Please note that if there's a Half Hourly meter on your premises, we’ll receive readings automatically and may not use your manual reading for invoicing.

Email your completed form or photo with the date of the reading, to And so we can check your information and protect your organisation, please attach one of the following documents:

Change of tenancy forms

Moving in - white

Moving in form

Complete this form and we’ll be able to set up your Drax account.

Moving out - white

Moving out form

Complete this form so we can send your final bill and close the account.*

Landlords - white

Form for landlords

Complete this form so we can set up a Drax account for your new tenants.

*If you’ve been paying by Direct Debit, please don’t cancel it until we’ve collected your final payment.

Step 2: Send your documents

So we can verify your information and protect your organisation, please email with one or more of the following:

Step 3: Sit back and relax

We’ll check your form, make sure we have everything we need to complete your CoT, then get back in touch.

Broker or consultant?

If you’re a broker or consultant and your client has moved into premises we supply, we’ll need a signed Letter of Authority form.

This will mean we can talk to you about your client’s account, although there may be times when we need to speak directly to them.