With you all the way
Our new-connections service
A dedicated team
Our specialist New Connections team will manage the planning and minimise the disruptions.
Quick connections
We’ll commit to connecting your meters within four weeks* – but we’ll often manage it even faster than that.
Clear communications
Our customers often praise the clarity of our communications – which help keep the connections process simple and quick.
Smart by nature
We install smart meters for our customers for the accuracy, insights and time-saving benefits they offer.
Towards net zero
Scheduling new connections through Drax opens the door to our suite of decarbonisation services.
*Power in four weeks is subject to Meter Operator Provider (MOP) availability. For more complex installations, it could take longer.
Request your new connections
Complete the form below, submit it and we’ll call you to discuss the detail.
*Please note that we are unable to supply new connections to domestic properties.
The new connections process
We’ll take the hassle out of your new connections. Below’s an outline of the process involved.
Customer satisfaction, whatever the scale
Powering a major UK retailer
We onboarded 900 sites overall, and connected 1220 meters in just four weeks, for one of the country's largest supermarket chains.
Sound good?
Arranging a new meter connection for your organisation is just moments away.