Moving premises
If your organisation’s on the move, you’ll need to know about our 3-step change of tenancy (CoT) process. Following it helps make sure you only pay for the period you’re responsible for, while also protecting your organisation from potential fraud.
As an additional safeguard, we may phone you and/or your landlord to verify the information you’ve provided. In all cases, by getting the right details we can make sure that the CoT process is as smooth and efficient as possible.
Step 1: Fill in the form
Select the right form from the three options below. Each one asks for a meter reading – or you can simply send us a photo of the reading.
Please note that if there's a Half Hourly meter on your premises, we’ll receive readings automatically and may not use your manual reading for invoicing.
Email your completed form or photo with the date of the reading, to movingpremises@drax.com. And so we can check your information and protect your organisation, please attach one of the following documents:
- Signed lease or tenancy agreement
- Signed sub-lease
- Signed lease / tenancy surrender or termination
- Signed sale of property
- Title deed / land registry
- Insolvency notice
- Death Certificate
- Signed letter from the landlord
Change of tenancy forms
*If you’ve been paying by Direct Debit, please don’t cancel it until we’ve collected your final payment.
Step 2: Send your supporting documents
So we can verify your information and protect your organisation, please email movingpremises@drax.com with one or more of the following:
- Bank letter
- Solicitors letter
- Business rates invoice
Step 3: Sit back and relax
We’ll check your form, make sure we have everything we need to complete your CoT, then get back in touch.
Broker or consultant?
If you’re a broker or consultant and your client has moved into premises we supply, we’ll need a signed Letter of Authority form.
This will mean we can talk to you about your client’s account, although there may be times when we need to speak directly to them.