Terms and conditions
Supply
From the 18th July 2022, once we’ve agreed a contract with you we’ll register your meters within 5 working days (unless your current supplier objects). You can request a later date if you’d prefer.
Our small to medium enterprise (SME) terms and conditions
SME T&Cs: New & renewing customers
Here are our contractual terms for new and renewing customers from 22 Feb 2024, with Half Hourly and Non-Half Hourly meters.
SME T&Cs: For existing customers
Here are our contractual terms for existing customers from 1 October 2022, with Half Hourly and Non-Half Hourly meters.
SME T&Cs: Previous Opus customers
Here are our terms for customers on supply with Drax on Opus Energy T&Cs. These customers will move onto these terms at the end of their fixed period.
Our Industrial & Commercial (I&C) terms and conditions
Here are our contractual terms for new and renewing customers from 22 February 2024, with Half Hourly and Non-Half Hourly meters.
Deemed contracts
In cases where you have moved into a premises and not agreed a contract with us, you are placed by default on the Deemed terms and conditions, as we are the electricity supplier for the premises.
Previous terms and conditions
To view previous versions of our terms and conditions please click the button below.
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